Shipping Policy
At Gables Group Digital, we are pleased to offer FREE shipping on all orders to make your shopping experience simple and convenient.
Order Processing Times
Once your order is placed, please allow 1–3 business days for processing and dispatch. “Dispatched” means your order has been handed over to our shipping carrier and is on its way to your address. During peak seasons and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
Delivery times depend on your location and begin after your order has been dispatched.
US: 15–20 business days
UK: 17–25 business days
Australia: 15–24 business days
Canada: 14–20 business days
Worldwide: 20–30 business days
Please note that during peak seasons and holidays, shipping carriers may experience delays beyond our control. International shipments may also experience customs delays, which can extend the estimated delivery timeframe.
Order Changes & Accurate Shipping Details
It is important to provide complete and accurate shipping information during checkout. Incomplete details may result in delays or order cancellation.
If our system detects an address issue, our support team will contact you within 3 business days to confirm your shipping details. If we do not receive a response, we reserve the right to cancel the order.
If you notice an error in your shipping information, please contact us through our Contact Us page within 24 hours of placing your order. We will try to assist with modifications, but changes cannot be guaranteed after this period.
Delayed Delivery
At Gables Group Digital, we strive to deliver orders as quickly as possible. However, delays may occur due to circumstances beyond our control, such as:
- Shipping carrier disruptions
- Weather conditions
- Transportation delays
If such situations occur, we will communicate with the shipping carrier and keep you informed about your order status.
In rare cases, delays may also occur during processing due to product availability, address verification, or payment confirmation. If this happens, our team will notify you promptly.
Please note that Gables Group Digital cannot guarantee exact delivery dates and is not responsible for delays caused by external factors.
Lost or Stolen Packages
Once your package has been handed over to the shipping carrier, it becomes their responsibility during transit.
If your order appears lost or stolen, please contact us through our Contact Us page. We recommend also contacting the shipping carrier directly to file a claim.
Our team will assist by following up with the courier and keeping you updated. While Gables Group Digital cannot be held responsible for lost or stolen packages, we will do our best to help resolve the situation and may offer a replacement depending on the circumstances.
Shipping Policy Changes
Gables Group Digital reserves the right to update or modify this Shipping Policy at any time without prior notice. We recommend reviewing this policy periodically.
By purchasing from Gables Group Digital, you agree to this Shipping Policy and any updates made to it.
For any questions or concerns, please contact us through our Contact Us page.